Agenda
Day One – Wednesday 7th November 2012
Coaches from Edinburgh at 8.30am, 9.30am and 10.30am.
| 10.00am – 11.30am: | Registration |
| 12.00pm - 1.00pm: | Rolling Lunch |
| 1.00pm – 1.10pm: | Welcome |
| 1.10pm – 1.30pm: | Platinum Keynotes |
| 1.30pm – 2.00pm: | Keynote - 'LTE: Why? When? Who? And so what?' speaker - Steven Hartley, Practice Leader, Telco Strategy, Ovum |
| 2.00pm – 2.40pm: | Open Session 1 - Defining the new Comms Value Chain speakers – Talk Talk Business and Cisco |
| 2.40pm – 3.20pm: | Panel Discussion |
| 3.30pm – 6.00pm: | Boardroom and 1-to-1 Meetings |
| 8.00pm | Dinner |
Day Two – Thursday 8th November 2012
| 9.00 – 9.05am: | Welcome Address |
| 9.05 – 10.00am: | From Complexity to Simplicity speaker - Melvin Jay, Founder and CEO of the Simplicity Partnership |
| 10.00 – 10.30am: | Coffee |
| 10.30am – 11.10am: | Open Session 2 - Creating Competitive Advantage speakers – Gamma & O2 |
| 11.10am – 12.00pm: | Panel Discussion |
| 12.00pm – 1.00pm: | Lunch |
| 1.05pm – 1.45pm: | Open Session 3 - 'Selling is Changing' speaker - Gary Stimson, Director of Larato & Outsourcery |
| 1.45pm – 2.15pm: | Panel Discussion |
| 2.15pm – 3.10pm: | Special session – Developing a distinct and differentiated customer experience speaker - Andrew McMillan, Principal at Engaging Service |
| 3.10pm – 3.20pm: | Comms Value Chain Defined? John Chapman to review and comment. |
| 3.30pm – 5.30pm: | Boardroom and 1-to1 Meetings |
| 5.30pm – 6.15pm: | The Delegate Debates • New Value Chain - driven by age of customer? • The reality of creating competitive advantage • Who is selling now? |
| 7.45pm: | Gala Dinner |
Day Three – Friday 9th November 2012
| AM - | Sporting Networking: |
| Golf | |
| Shooting | |
| 12.00: | Lunch |
Coaches leave at 2pm, 3pm and 5pm for Edinburgh Airport.
2012 SPONSORS
PLATINUM SPONSORS
GOLD SPONSORS
SILVER SPONSORS
HOSPITALITY SPONSORS